First line support BBI ======================================== SYSTEM INFO ======================================== Customers name: OS: Email: Browser: Modem: Router: Services: ======================================== PROBLEM : ======================================== ======================================== SOLUTION : ======================================== give the mem the address for the webmail webmail.en.bellnet.ca webmail.fr.bellnet.ca ======================================== Tech Name : Carle ID # : 57690 First line support LOB : BBI