First line support BBI ======================================== SYSTEM INFO ======================================== Customers name: OS: Email: Browser: Modem: Router: Services: Dial-up ======================================== PROBLEM : ======================================== Dont have the phone # for DUN ======================================== SOLUTION : ======================================== Give him the phone # # = ======================================== Tech Name : Carle ID # : 57690 First line support LOB : BBI